Casimba casino was opened in 2017 by White Hat Gaming Limited as another high quality online gambling platform operated by this company. If you check out Casimba sister sites by White Hat Gaming Limited, most of them have positive ratings and feedback. Therefore, it is fair to expect the same high quality from Casimba online casino. Most Casimba reviews claim the platform is okay, however, this is not a guarantee of actually it being okay. So, we have conducted own research of this site and provide the fullest report possible in this detailed Casimba review.
To be honest, we did not expect that much from a platform so young and inexperienced, because most new casinos fail at meeting rough standards of modern competitive market. However, Casimba is operated by a wise operator who already has expertise in running successful gambling sites. So, it should be said that this platform can make strong competition to many old platforms dragging behind, and even existing drawbacks (which are always there!) are not of the make or break nature.
In other words, even after a thorough digging around the platform, it is this long a list of disadvantages that we have managed to find, and eventually, we have to state that Casimba may be the right place to make real money bets. But first things first.
Before you decide to make an account, please check the list of restricted countries in Terms and Conditions of the site, because in fact it could have been changed since this review was written and before you read it. The list of restricted jurisdictions is already kinda long, so it is always better to double-check.
The T&C also list requirements to their potential customers in detail, including at least 18 years of age, legal capability of entering into binding contracts, and located in the jurisdiction where gambling is allowed. The registration will not be possible if you already have an account made by you at this site, or if you have already excluded yourself from gambling on this site before.
These are more or less standard rules, but this platform at least makes a good job explaining them beforehand. Now, if you meet all the requirements, opening an account is easy as a pie. You provide name, gender, birth date, country, email, phone number, verify all that stuff, create username and password, and you’re basically done.
Please keep in mind that, to be able to withdraw, you have to have your account verified, and for that, the site will take time. Among complaints about Casimba that we’ve met were complaints about inability to withdraw money after depositing, because the account went unverified for two weeks. For this reason, avoid depositing until your account is confirmed; obviously some mistake or software error took place, but the person was too eager to deposit and play. Don’t repeat their mistake, and proceed step by step.
Now, bonuses are something that makes the potential customers decide whether they want to make an account or not, in order to grab a lucrative gift. In case with Casimba, it seems that the Welcome bonus is the only one enticement you are about to face, because the Welcome bonus is literally one single cash bonus offered. This is a fine kettle of fish huh.
If you access the Welcome offer, please keep in mind that, according to the rules of Casimba casino online, deposits made by Skrill and Neteller are not eligible for the Welcome bonus.
Also also, even if you are allowed as a real money player, you will not be able to claim a Welcome offer (or, in fact, any other deposit bonus, even if there are any - because there are none lol) in case you reach out from one of the following countries: Armenia, Poland, Greece, Cyprus, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia, Slovenia, Estonia, Georgia, Lithuania, Latvia, Bosnia and Herzegovina, North Macedonia, and Serbia.
If you still believe one single cash bonus is attractive enough, let’s check out what is in it.
In reality, the Welcome offer by Casimba is quite enticing. It works for the first three deposits:
- 200% match up to 5000 EUR, plus 50 Free Spins (on NetEnt games), plus 500 Loyalty Points (which is definitely cool)
- 25% match up to 1000 EUR, plus 50 Free Spins
- 50% match up to 500 EUR, plus 25 Free Spins
The wagering requirements on the Welcome offer are x35, which is very fair. Please keep in mind that maximum winnings from extra spins are 100 EUR.
500 Loyalty Points are super cool, as well, because another valuable prize requires some Points to get chances.
Safari in South Africa
Monthly prize draw determines a lucky one who will enjoy a 5 stars safari in South Africa. The number of Loyalty Points necessary for entering is 1000, and every 5 points are added for every 50 EUR deposited. The wagering requirements for every deposit is x2. Getting 500 points as part of the Welcome bonus is a powerful start, indeed.
VIP Membership (Loyalty Rewards)
As you already know, every deposit of 10 EUR brings 1 loyalty point. You can start redeeming them (for Safari prize, or otherwise) only after you reach the number of 1000 points.
Please keep in mind that, if there is no activity in your casino account for 30 days, the platform has the right to remove all loyalty points already accumulated (this is written in T&C). So watch out.
Games and Software
If you look at the list of software providers, it is beyond impressive, it is literally huge. Such an amount of software providers cannot be found even at some of the oldest, most reliable, and most reputable online gambling sites out there.
However, if you already got excited, don’t be. Better check the number of games at the platform, and see the amount is barely over 500. How come? Well, guess what - some software providers are represented literally by 1-2 software products, and yet they are proudly included into the list. Reason? Probably to show off as better than the site really is. Our own opinion is that, instead of adding 1-2 products by little known software developing companies, the site could have done better purchasing more products by more well-known companies. Or maybe offered something really exclusive. But this is not the case, so we have what we have.
On the other hand, overall, there is little we can criticize. The games are conveniently divided into categories and are easy to find. The majority of games are of very good quality, run seamlessly, and are visually satisfying. Moreover, the majority of games are available in Play for Fun mode, so you can give them a try even without making an account. Since the casino is still somewhat young, they may purchase more game products with time, which will also be an advantage.
Terms and Conditions
Terms and Conditions are a must read, but many gamblers hold them boring. In reality, T&C are not boring at all, as soon as you become aware that conditions under which you will pay and receive money are listed. If you are not into reading walls of text, at least scroll down using keywords. The most important keywords are: license, deposit, withdrawal, wagering requirements, bonus, restricted countries, withdrawal limit, currency.
Luckily, T&C at Casimba allow to manage the reading properly, and find everything you want to find without issues. Moreover, they have listed Bonus Terms and Conditions separately, which is also a useful (and a much shorter!) read. So we strongly advise that you read both documents, and double-check them from time to time if you decide to stay at this platform as a loyal customer. The point is, T&C can change quickly, and the operator is not obliged to inform you about changes that come into effect immediately. Without checking T&C on a regular basis, you may end up betting and spending your money under conditions different from those you were initially okay with.
To find the casino’s license, you don’t even need to go to T&C document; the info is stated in the footer of all site pages. Huge advantage of Casimba casino online is that they hold as many as three licenses:by the Gambling Commission of Great Britain to offer services to UK gamblers, by the Swedish Gambling Authority to provide services to players from Sweden, and by Malta Gaming Authority for offering services to players from all other jurisdictions allowed. How cool is that.
Deposit and Withdrawal
First of all, there is no Banking page at this platform, so, to learn more about depositing and withdrawing, you have to go back to Terms and Conditions. However, please keep in mind that, firstly, not all options are listed there, and secondly, accessing the casino from different countries shows you different banking options (which makes sense for the players, but does not make sense in terms of informing the visitors fully about the conditions).
The most reliable way to find out which banking options are available specifically to you is to register a real money account with them.
Now before you do that, let us inform you right away that overall, compared to many other online casinos, the choice of banking options is quite limited at Casimba. Moreover, the withdrawal options are traditionally fewer that deposit ones; moreover moreover, some countries will see only Bank Transfer as their only cash out option, which is not cool at all.
The next nuance you have to consider that withdrawal is automatically allowed only via the method previously chosen for deposit, and other payment method to cash out the winnings can be chosen only if withdrawal to the previously chosen channel is impossible due to reasons independent from the player.
And the last but not the least is waiting time. In addition to waiting time needed for the payment processing company to actually process the payment (use your fantasy to imagine how long may the bank Transfer take), the platform takes additional time to check and confirm your withdrawal request. And the operator immediately states that the confirmation process will take 2 working days minimum, which is a long waiting time.
Generally, this is all you have to know about nuances of depositing and withdrawing at Casimba.
Design and Usability
The name Casimba was obviously coined by using the words “casino” and “simba” (which is translated as lion from swahili), as the result, we can observe a nice lion at the logo and at some advertisement widgets. the design of the casino is custom, and a bit unusual in terms of elements location. However, the navigation is intuitive and easy to use, and you are unlikely to lose the page you want to double-check again.
Moving elements and video elements do not slow the site down, and the only drawback that we notice is white background for the majority of pages, which makes long staring a bit tiring. yet, when you actually open the game, the background changes to dark-grey. So eventually, the design does not interfere with the user experience.
Mobile & Apps
Casimba casino online underlines that it is totally available on mobile devices and functions perfectly regardless of the OS or device. According to the promo demonstration they have at the site, Casimba mobile experience is not worse than that at PC.
Feedback and Complaints
The casino is rather new, so they have not yet accumulated a critical amount of complaints; yet, there are some and you might want to take a look, to stay on the safe side:
- long waiting time for withdrawal
- Live chat is not very helpful
- long waiting time for account verification
- bonus was not automatically granted upon registration
As you can see, these complaints are something we could live with.
In case you would like to contact Casimba and ask them why there is only one cash bonus offered, you can knock-knock to the Live Chat, or drop them an email to firstname.lastname@example.org.
Features and Perks
One of the best perk that can be out there for a new online gambling site is this site not being outright shitty. But Casimba goes further than that, and offers some cool stuff:
- There are several dozens of providers represented - the choice is huge
- The casino holds three licenses by reputable agencies - this totally adds to perceived safety of the venue
- Impressive Welcome Bonus - while it is the only one, it is really attractive
If these perks are enough to entice you into gambling, maybe give it a try!
Online casino Casimba seems to be worthy of your time and money. Considering their level of safety, and expertise of the casino operator, this site may also evolve into one of the best online gambling sites out there, with time.
Currently, this site does not have any No deposit bonuses in offer. The Welcome bonus can be claimed without a promo code.