Dunder Casino

Introduction

Dunder casino was opened back in 2016 by a well-known Swedish operator MT SecureTrade Limited. Dunder casino online has a bunch of sister casinos, most of them enjoying positive ratings. Online casino Dunder is focused mostly on European market, which generally means lots of rules, but also lots of security. The point is, according to the law, to be eligible in European countries, the platform has to meet both EU laws and gambling laws of every specific country (in the case of Dunder casino online, this is United Kingdom). 

Plus, European Union takes privacy very seriously, which can be seen in its GDPR protocols for all platforms operating for EU citizens. As a result, talking specifically about Casino online Dunder, we get a safe, secure, and reliable site, even regardless of the fact that it is still so young, compared to some business sharks that have been in the niche for decades. 

The site supports several languages, which makes it pretty user-friendly, and allows several currencies for payments. However, the list of restricted countries is huge, so before you rush happily to register a real money account with them, first check how to register it and whether you are actually able to. More on registration and all other nuances in this Dunder casino review.

Account Registration

While Dunder accepts players from many locations, the list of limited jurisdictions is more than impressive. Among others, the following countries are not allowed for real money betting at Dunder casino: US, Australia, Austria, China, Estonia, France, Greece, Hungary, Italy, Latvia, Lithuania, Montenegro, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland. As it becomes obvious, far from every European Union country can benefit from this safe casino. 

The next thing you should know is different gambling age rules for different countries - obviously. Now, for Great Britain customers, playing while being under 18 years of age is forbidden. For New Zealand, the allowed age is 20 years, for Canada, it is 19 years. In case the platform confirms the customer’s age and finds out they are not eligible for gambling yet according to their country’s laws, the account will be closed and all deposits, if any, will be returned. Dunder casino login will not be possible until the customer is of proper age, but the final decision on restoring the account is still on the operator. 

These are basically two major issues you may face when registering an account with Dunder. The process of account registration itself is fast and easy, takes three steps plus confirmation, and guess what? You can grab some No Deposit Dunder Free Spins! 

Bonuses

In all casino reviews, including Dunder casino reviews, the most attentively read part is always the part about bonuses and promotions. Promotions are something that drives the gamblers from one casino to another, makes them check newly opened platforms, and can become the decisive factor in the question whether to make an account, or not to make an account. So, most online gambling platforms take effort to provide as lucrative and enticing bonuses as they possibly can. 

With Dunder, the case is both good and bad. The bad part is that there only two, literally two, cash bonuses at the whole platform. Also, there are no loyalty points at the site. Of course, this does not mean you will not get more promotions later. However, for now, we have what we have. 

The good news is there is a Dunder casino no deposit bonus available upon sign up! 

Sign Up Bonus 

No deposit bonuses are considered some of the best online casino offers, because they give an opportunity to win real cash without depositing own funds. At Dunder, all new customers become eligible for no deposit Free Spins. The rules are as follows: 

• upon registration, you get 20 Free Spins in the game Book of Dead 
• the spins have to be used within 7 days after being granted 
• the winnings are cashable 
• maximum win amount is 100 EUR 

This is a cool offer, so if you would like to take advantage of it, give it a try. Finding a reliable no deposit promo is a hard task. 

First Deposit Bonus 

The first deposit bonus (and the last, at least for now lol) is a 100% match to the sum of up to 100 EUR (which is not at all impressive), plus 100 Free Spins on the Book of Dead. The minimum deposit necessary is 20 EUR. The first 50 spins are granted on the same day, the rest are granted on the next day after claiming the bonus. The wagering requirements are x30, which is very decent. 

Now let’s talk about limitations. Firstly, customers from The United Kingdom, Sweden, Finland, Norway, Canada, Germany or New Zealand are not able to claim the Welcome bonus, while they are still eligible for the No Deposit Free Spins. Also also, customers depositing via Skrill and Neteller are not able to get the First dep bonus. 

This is basically all the info about Dunder promotions.

Games and Software

The number of games in the Dunder lobby is absolutely impressive. They have over 1600 titles, how cool is that? As usual, you can try the majority of games out in Demo mode, that is, without depositing and without registration. 

If you are wondering what Dunder games are offered, besides Dunder slots and Dunder bingo, there are all classic casino games. The only drawback in terms of variety is small choice of Video Poker titles, for reasons unknown. Plus, you have access to high quality Live Dealer games; the choice is not very impressive, but all the major types of table and wheel games are there. 

If you think it is impossible to find any particular game title in such abundance, well, the good news is that the search bar works well. Moreover, you can filter the products more or less efficiently via filters. The only major drawback about filtering is that weird categorization of games. If some sites do the categorization not detailed enough, here at Dunder, the amount of categories is way too many, and you may feel drowning in different categories. The main problem is that categories of different quality are put together, for example, you will see Table Games and Horror slots categories in the same row. This makes search not very efficient, plus, huge category widgets slow the page down a bit. 

In terms of software providers, Dunder is cool, because they have Microgaming, NetEnt, Evolution Gaming, Betsoft, Bally, Play'n GO, IGT (WagerWorks), WMS, NextGen Gaming, Barcrest Games, Genesis Gaming, Leander Games, Amaya (Chartwell), Quickspin, Yggdrasil Gaming, Rabcat, Merkur Gaming, Thunderkick, 2 By 2 Gaming, Betdigital, Big Time Gaming, Elk Studios, Red Tiger Gaming, and Side City Studios on board. Yet, you cannot filter the games according to provider, which is another serious drawback to consider. 

The positive side about numerous providers is that Terms and Conditions contain no info about limitation of access for customers from certain countries to games by certain providers. This is possible due to proper licenses and limited access from certain countries.

Terms and Conditions

Terms and Conditions have to be read carefully, especially if there is no reliable review on an online casino. However, with Dunder, we have already done the work for you. T&C here are convenient and can be scrolled down by searching the keywords, which is always a good experience. All the most important aspects are described in the corresponding sections of the review, and we have failed to spot any hidden nuances that would undermine your user experience at the platform. 

License 

Licenses is one of the best cards for Dunder, because this casino holds two cool reliable licenses - one by Malta Gaming Authority, other by UK Gambling Commission. Both are hard to get, both are of high quality and reliability, and both are generally believed to be more respectable in the niche, compared to other licenses. Due to UK Gambling Commission license, customers from UK are accepted legally, which is a rare case for online gambling platforms.

Deposit and Withdrawal

Talking about banking options, to be honest, Dunder cannot boast with numerous options. Both deposit and Dunder withdrawal methods could be more abundant. However, we already know that this is a reliable casino, so maybe they at least do a good job with payments even if the payment options are limited. 

Now, the general rules about deposit and cash out is that all withdrawals are sent to the same account or card that was used when the user paid. This can only be changed if agreed upon with the Customer Support beforehand. 

The time necessary for withdrawal request confirmation is stated 24 hours maximum, and this is a benefit, because some casinos claim they need up to 5 business days to do that, which is a scandal. At Dunder, your request will be checked within one day, and if you use an ewallet, you will even be able to get your money the same day. The longest waiting time stated is 3 business days. Well, we hope so. 

Now, the withdrawal rules are different for GB and non-GB players. 

For non-GB located customers, the withdrawal is possible if they have made at least one deposit to the account and have wagered it at least once. This works in case they have not claimed a Welcome bonus upon making the first deposit; if they have, the Welcome bonus wagering requirements have to be met first. 

The minimum withdrawal allowed depends on your location. Non-GB players can see their minimum amounts allowed in the Cashier, regarding their preferred payment method. For GB players, minimum amount for withdrawal will equal to the minimum deposit amount - but it is not clear whether equal to minimum deposit amount stated by the casino (which is 20 EUR), or minimum deposit previously made by the player. 

And the last but not the least, is identity verification in the case of depositing and withdrawing big sums. For GB players, after they have deposited over 2.000 EUR (in lifetime deposits and withdrawals), the casino has the right to double-check their identity. Sometimes, the operator can ask for additional documents, like source of wealth declaration. 

The banking rules are a complicated at Dunder, but these are explained clearly and in detail. If you would like to specify anything in particular, maybe it will be more efficient to address the Customer Support.

Design and Usability

The custom design of the Dunder casino online is both nice and annoying at the same time. It is nice, because it is pretty, especially the background pics on the main pages. The design was obviously developed with thought and care. Moreover, it will be fair to notice that the background and general color scheme do not tire the eyes, and big visible fonts make the menus easy to find and read. In other words, design as such does not interfere with the reading experience. 

The navigation on the site is alright, as well. The menus are located at usual places, all the widgets are on display, so you will not need to rush around trying to find that one tiny button you have definitely seen somewhere on some page. They’ve got a detailed and helpful FAQ page, and less convenient but still clean and helpful T&C page. 

The page that definitely lacks better navigation is actually the Games page. of course all these endless colorful widgets with categories of games look impressive, and create an impression of abundance (pretty fair), but for god’s sake, could the designer make it more scroll-friendly? The page lags and glitches, and can be rather slow, especially on mobile. Who told you those huge widgets are okay, Dunder?? 

Oh, and one more thing. You will definitely be annoyed with a mobile application installation pop-up popping out every 15 minutes, even if you have pressed “No” several times.

Mobile & Apps

As we already know due to the tiresome mobile application installation pop-up, high quality Dunder casino app is available to you. Generally, mobile apps usually make user experiences better, so this is expected to work with Dunder casino mobile, as well. Whatever is your choice for mobile playing, and be it an application or access simply via browser, you should really try the games out on mobile for free in the first place, with your usual Internet connection, simply to see whether the software runs smoothly. 

Stable and fast Internet connection is crucial, especially if you like to gamble on the go, and make bets for real money. The operator is not responsible for technical events not under the platform’s control, and loss of Internet connection on your part can be very disappointing while gambling.

Feedback and Complaints

Dunder has been around for a few years already, so little surprise there are some complaints. Let’s see what people have to say about this site: 

• winnings have not been paid (reason not stated) 
• the person was able to deposit after self-exclusion event 
• few payment methods (yeah we’ve noticed that) 
• poor site layout (for sure it is) 
• poor bonus terms 
• different bonus policies for players from different countries (this is why you have to read T&C!) 

We have looked through a ton of complaints, but to be honest, the majority seem to be by newbie players who simply does not read the rules. Now you’ll be aware of that. 

If you would like more feedback, you can take advantage of a forum for regular Dunder players. The chat becomes available upon registration and after the first deposit. There, you can communicate with other players at the site, and share your opinion. Just please remember that there is a chat policy in effect (stated in T&C), so try not to violate the rules.

Contact Dunder

If you would like to contact Dunder, make sure you reach out to them in their working hours, because - surprise! - that casino Support is not 24/7. This is definitely a drawback, because in fact the majority of gambling takes part in the evening. Also, there is no phone number, which is even worse. 

Well, at least you can write them an email. The platform offers to write an email via Outlook, but their email address is actually help@dunder.com. Of course, we cannot expect that lazy Customer Support to respond to their emails quickly, if they do not provide Dunder Live Chat 24/7, so be a smart cookie and read the rules carefully before you get into trouble at the platform. Hopefully this review will help you with that.

Features and Perks

Whatever are the disadvantages - including lazy Customer Support, inconvenient design, and unimpressive bonuses - Dunder is still one of the most reliable casinos we have met. In addition, there are many additional perks that will make your gambling comfortable and beneficial. Here are the most important ones:  

• No Deposit Bonus is available on sign up - finding a cashable No Deposit bonus is a rare luck 
• Huge games lobby - 1600 game titles is no joke 
• UK players are legally accepted - a rare case again 
• The platform holds two licenses - this increases the site’s security and reliability 
• There is a chat room available for real money customers - this is the first time we meet such option. Besides the ability to ask for feedback from players who has been at the platform for a while, you can actually socialize while gambling.

Sum Up

Dunder online casino is not perfect, and there are certain drawbacks that will make you unhappy. But it seems that the operator took efforts to make all the rules and conditions as clear as possible, provide nice entertainment, and secure you from losses. Many actual players share the opinion that with time, Dunder has the potential of becoming one of the top sites in the niche. So we can conclude it is worthy of your attention.