Jackpot City Casino

Introduction

Jackpot City online casino is one of those really old players in the niche, as it has been around since ancient 1998, when the Internet was still young. It had different owner previously, and now it is owned by Bayton Ltd, a company that has other sister casinos in the web.

Jackpot City casino online, obviously, had an ambition of being one of the platforms where the biggest number of jackpots is available. Or not. In any case, the site is powered mainly by Microgaming, which is good as this provider has some truly awesome jackpots. And for sure, Jackpot City can boast a number of jackpots by Microgaming, and also by a number of progressives, which is super cool.

However, there are numerous drawbacks at this site, as well. It becomes obvious that online casino Jackpot City is the one that has been with us since ancient times, because, firstly, they have tons of useless SEO text on its pages about games, and this text bears absolutely no sense for the gambler, because it is provided only for search engines. Secondly, games present at the site are not represented comprehensively in the lobby, one has to register an account first before they can explore what they will be able to play. Also also, there is Demo mode for playing free of charge, but it is not available for unregistered visitors. While such approach made sense back in 2000s, today it makes absolutely no sense, with dozens of safe and reliable casinos showing all their software products and allowing random visitors to play them for free, in an unlimited manner.

Yet, overall, JackpotCity is a decent website that is worthy of attention. So, let’s explore what it has to offer, in this detailed jackpot City casino review.

Bonuses

Jackpot City online casino has some juicy Welcome bonuses to attract new players, but this is basically all. There are several more promotions, but nothing particularly delicious, to be honest. So, let’s start with the Welcome ones.

The very first thing to mention is that the wagering requirements at this site are a right-away rip-off - x50 the amount of the bonus. This is a scandal, and if you don’t want to wager the bonus under such conditions, better don’t claim it at all. If the wagering requirements and not met until the bonus is active (which is 7 days), the bonus and the winnings will be removed from your balance.

Please keep in mind that, after you have requested a withdrawal of your bonus winnings, all bonus finds and winnings left on your balance (if any) will be removed, which means you can request only one withdrawal for one bonus taken within 7 days after you have claimed the bonus.

Welcome Package

The Welcome package is offered for the first four deposits. The match bonus is 100% to the sum of up to $400. This applies to all four first deposits, but you can claim only some of them. The minimum deposit that makes you eligible for the promotion is $10 or equivalent.

Prize-Packed Promotions

There are daily, weekly, and monthly promotions with rewards, from cash gifts and Free Spins, to actually prizes like gadgets and cruises. However, the conditions for these are unexplained as the link for more info is inactive.

Match Promotions

Gamblers that bet on the platform on a regular basis will get midweek and weekend match promotions depending on their activity on the site. To get more info about those opportunities, you have to be a registered active real money customer. You will be updated by email.

Loyalty and VIP Rewards

Loyalty points are accumulated for activity and wagering, so every player can promote their account and get even more prizes from the venue. Owners of high level accounts get VIP rewards, which include not only bonuses and free spins, but also exclusive assistance from VIP hosts, and personally offered promotions.

Games and Software

Promotions and games are two main aspects that attract the interest of gamblers at any online parlour in the first place. You already know everything about parlour promos in Jackpot City, so it is time to check out the games.

According to the site info, they have over 850 game titles, which is very cool. The majority of these software products are by Microgaming. While it is somewhat boring to have only one provider powering almost the whole site today in 2021, but Microgaming has tons of titles, it is cool, reliable, so we’ll get on with that.

Live games are powered by Evolution Gaming, which is good news since Evolution is one of the leaders in the niche of Live Dealer games. They provide the best quality of streaming, the biggest choice of games, and the best user experience across platforms.

In other words, despite the absence of choice, we’re happy with the software providers at the site. However, the aspect of games is just in the toilet.

The games pages clearly show the age of this parlour, because wherever you click, what you see is basically wall of text about how awesome are these or those casino games, and how cool they are to play. Only below, in the lower part of the page, you will see several titles humbly presented by the parlour, and you will need to press the button “Show more games” again and again, to get an objective picture of things. And this scheme shows for all types of casino games that are at the site. While eventually the user is able to check out some software product, this approach definitely leaves a great deal to be desired. After all, there is no lobby as such. Things are not done that way anymore in 2021, casino.

Terms and Conditions

In case you are one of those gamblers who are not sure of whether they should waste their time on Terms and Conditions, we really recommend you to pay attention to this document. While it may seem rather boring, especially for inexperienced users, in fact, every line of it talks about the conditions under which you will be spending or winning money. From this point of view, Terms and Conditions suddenly become more interesting, don’t they?

At Jackpot city online casino, this document can be found at Casino Terms page. This us a huge wall of text which is a disadvantage, but it contains all info you need, which is an advantage. To double-check all the necessary info, just search around the page using keywords. What we always recommend is checking limited jurisdictions, whether the bonus winnings are cashable, what are minimum and maximum deposits and withdrawals, what are wagering requirements and other bonus terms. You can scroll through the page to see whether there is anything else of specific interest to you.

Even if you gamble at one and the same parlour on a regular basis, and even if this parlour is safe and reliable, it makes sense to double-check crucial aspects in T&C from time to time, because the owners can change the rules without being obliged to inform the players.

Now, T&C at Jackpot City casino are decently provided, as we here at Zen do not give high value to casinos that hide info on their site. For example, the information about license.

License

Casino online Jackpot City holds license by Malta Gaming Authority, which is one of the most respectable and reliable agencies in the niche of online gambling, internationally. Licenses granted by Malta are some of the most reliable, and it is not that easy to acquire one. Now, there is another license held particularly by the operator, and this one, in addition to one by Malta, is issued by Kahnawake Gaming Commission.

T&C offer full data on both licenses, including license numbers and dates of issue. This is one of the reasons why Jackpot City, despite its numerous drawbacks in many aspects, is one of the favourite and recommended online parlours out there - its licenses are proper, active, and freely discussed.

Deposit and Withdrawal

Another super-crucial aspect of online gambling is payment processing. Luckily, Jackpot City displays its deposit and withdrawal methods without any issues on the banking page, and if you think that this is the way this should be, well, no, this is an advantage. There are tons of online parlours in the web that hide their banking info from unregistered users, as if somebody is ready to provide their sensitive data and personal info to a website that does not bother to do the same.

You already know that the minimum deposit and minimum withdrawal are $10 or equivalent. Maximum withdrawal per week is $4,000 or equivalent in other currency units. Currencies available include USD, NZD, CAD, BTC, EUR, PLN, RUB, SEK, CZK. However, watch for the banking methods.

While there are numerous payment options to send and receive money from parlour, in reality, withdrawal methods are about twice less than those available for depositing. Also, players from different locations see different payment options, so double-check this aspect, too.

Overall, payments made by the parlour come pretty fast, this is why Jackpot City is considered a well-paying and fast-paying venue out there. Yet, please keep in mind that, even though you account is verified, the site will still take around 48 hours or more, to confirm every withdrawal request you make, every time. So consider this when counting your payment time.

Design and Usability

Design of the Jackpot City online casino is neutral and pleasant to look at. The main color scheme includes black, dark grey, dark purple and light purple. Fonts are easy to read, not very contrasting against the background. Your eyes won’t get very tired even if you spend hours at the platform. The widgets are bright, but not very flashy, and do not interfere with the reading experience.

The navigation is not standard, and there are several menus on the up, on the down, on the left sidebar, and also in he middle of the page, especially when you are at Online Casino Games page. However, overall the navigation is intuitive and easy to manage. You will quickly learn what things are located where.

There are some minor drawbacks about user experience, though. One of the drawbacks is those long walls of text on games pages. They bear absolutely no sense for the reader and potential customer. Luckily, this old-fashioned feature is present only on the pages about games (and also for pages on mobile gambling).

Another drawback we have noticed, and it did not make us happy, is inactive links on Promotions page. When you want to learn more about promotions other than Welcome bonuses, and click on the links offered, the place they take you is nowhere, as nothing basically happens. This is not good, casino. Don’t do that.

Mobile & Apps

Jackpot City casino online works well with all systems, and runs seamlessly on all devices. In the lower widget on any page you can see systems and devices the site is compatible with. Currently, no official mobile application is offered, which is not a problem because you can access the site via browser. On the other hand, such an old and experienced parlour could have done a good job developing an application for iOS and Android devices separately. But it hasn’t.

Playing from mobile devices, you can download software and play some games that are not available for browser version. Also, from time to time you may notice exclusive bonuses for mobile users, so don’t miss your chance. Just make sure your Internet connection is stable and fast, and also safe.

Feedback and Complaints

This casino is pretty old, so with time, it is only natural that some complaints accumulate. In the majority of cases, they are all handled properly. The most popular complains, however, include:

• lengthy withdrawal process which obviously happens because of the confirmation needed
• some players report games turning off in the middle of gambling, but mostly this is about the same game title and in the same manner. Probably this has to do with the provider rather than parlour itself
• few players have reported that the bonuses they claimed were not received. However, this is not a serious issue as it can be managed quickly with the help of Customer Support.

In case you have any kind of complaint, don’t hesitate to enter Live Chat, email, of make a call to the Customer Support.

Contact Jackpot City

Jackpot City casino has taken time to provide several channels of contact for the customers. You can drop a letter to info@jackpotcity.com, drop them a message to Live Chat available 24/7, or, in case there is an urgent matter, here are toll free phone numbers indicated:

• 1.800.890.3304
• 1.800.768.1946

If you have questions about the parlour, account, etc., maybe going through the FAQ section will be useful.

Features and Perks

As any other online casino wanting more and more customers, Jackpot City has to offer specific perks unavailable at other platforms. Among those that may be effective and attractive for gamblers, we can indicate a pretty generous Welcome package.

Another aspect is the ability to deposit and withdraw Bitcoins. Despite the fact that all types of cryptocurrencies gain popularity today, still very few casinos pay attention to this fact.

And the last but not the least important nuance is that Jackpot City casino has been in the niche since 1998, and it survived and thrived. It even managed not to spoil its reputation during all those long years. So, regardless of certain drawbacks, this venue is worthy of giving it a try.

Sum Up

Being online for more than 20 years, Jackpot City had long ago lost its ambition of being the resource with the biggest number of jackpots. However, it remained a well-designed, safe, and respectable online casino that thousands of people enjoy.